Manage users, teams, and organizations

All users in 42Crunch API Security Platform can manage their own accounts from their user account settings. Organization administrators have also the Users tab where they can manage their organization and the teams in it. Organization administrators can also invite or add new users to the platform.

A screenshot showing the Users tab from the organization settings.

Organization administrators have access to view and modify all API collections in their organization. This means that all API collections in an organization are visible to all organization administrators like the collections were their own, both on the API Collections page and in the monitoring dashboards. If an organization has several API collections, we recommend using more descriptive collection names that just organization and company name to be able to tell all collections apart.

Invite new users to your organization

As an organization administrator, you can invite new users to join your organization in 42Crunch Platform.

User invitations are switched off by default, and you cannot change the settings for invitation method yourself. If you would like to enable this feature in your organization or change its settings, contact 42Crunch support and let us know what kind of configuration (invitation mails or links, SSO or not) you would like to have.

  1. Click next to your username, and click Invitations.
  2. Click Create new invitation.

    An example screenshot of the invitation dialog

  3. Select the invitation type:
    • Email: An invitation mail with a client token is send to the email address you enter. This is the default and more secure option.
    • Link: An invitation link with a client token is generated and you can copy and share it to the user. Anyone with a valid invitation link can log in to the platform.
  4. If you selected email invitation, set the when the invitation expires. Invitation links always expire after 15 minutes.
  5. For email invitation, enter the email addresses where to send the invite. The email addresses also become the usernames of the new users in 42Crunch Platform.
  6. Select if you want to make new users organization administrators and which permissions you want to grant to them, and either send the invitation or generate the invitation link.

    These settings apply to all recipients of the invitation. If you do not want all your users to have the same permissions or to be organization administrators, pay attention who you include in recipients. As an organization administrator, you can always manage these settings after the accounts are created.

  7. If you selected invitation link, copy the link from the invitation summary and share it with the user before closing the dialog.

You can see the pending email invitations on the invitation page. When an invitation is accepted and user completes the account creation, or when the invitation expires, it is removed from the list. You can also manually remove a pending invitation if you click > Delete invitation.

Add a new user

Organization administrators can also manually onboard new users to their organization in 42Crunch Platform and add user accounts for them. User accounts for the auditor role must always be added manually, they cannot be invited to join.

  1. Click next to your username, and click Users. You can see all users in your organization, including your own account.
  2. To add a new user, click Create new user, fill in the required details, and click Create user. The user account is created, and a summary of the user details, including a sample message for the new user, is shown.

    An example screenshot of a summary of a new user

  3. Use the provided sample text to send the username and the temporary password to the person you created the account for.

The user sees the temporary password in cleartext in the mail, and the password must be changed on the first login. The account is flagged as pending and is not fully operational until this happens.

Manage user permissions

By default, sharing API collections, running API Conformance Scan, and managing teams are switched off on all user accounts. You can control which users in your organization have the permission to use these features.

Auditors cannot have any permissions.

  1. Find the user you want. You can search the users, for example, by name or by the permissions they already have:
    • +scan: Users that can run Conformance Scan
    • -scan: Users that cannot run Conformance Scan
    • +share: Users that can share API collections
    • -share: Users that cannot share API collections
  2. In the Permissions column, click on the permissions.
  3. Edit the permissions as needed, and click Update.

Change user roles

You can change the role a user has in 42Crunch Platform, for example, to promote new organization administrators or auditors.

  1. Find the user you want, and click > Update permissions.
  2. Select the new user role from the dropdown list.
  3. Check that the user permissions are what you want to grant to the user. Different roles have different default permissions.

    Auditors cannot have any permissions.

  4. When ready, click Update.

Lock a user account

If a user account is compromised and shows abnormal or harmful activity, you can lock the account out of the platform. Just switch on the setting in the Locked? column for the account you want to lock. The account is locked, and the user cannot access the platform. The APIs and API collections the user has are not affected and continue to be usable.

Switching the setting off unlocks the account and the user can again access the platform.

Force password reset

You can force users to change their passwords, for example, if you suspect that credentials have been compromised.

  1. Find the user whose password you want to reset.
  2. Click > Force password reset.

The user is logged out of the platform and the password is reset. The user must change the password upon next login to the platform.

Delete a user account

You can delete user accounts from your organization, for example, if a user leaves your company.

Deleting a user account permanently removes it from 42Crunch Platform. This action cannot be undone.

  1. Find the user who you want to remove from your organization in 42Crunch Platform.
  2. Click > Delete user.
  3. If the user account has assets, such as APIs and API collections, tags and tag categories, customization rules or security quality gates (SQGs), select a new owner for them. If the user was a team lead in any teams, those roles are also transferred to the selected new owner.

    The new owner must be an organization administrator. If you want to check which particular APIs and API collections a user owns and change the owner individually, you can click on the number of APIs that the user has.

  4. Click Delete user

The user account is removed from 42Crunch Platform, and any assets related to that account are transferred over to the new owner you selected.

Add a new team to your organization

Users in an organization are grouped into teams. By default, each organization always has a team that includes everyone in that organization. In addition, organization administrators (or users they have granted the permission to manage teams, see Manage user permissions) can create additional teams for specific groups of users.

You cannot modify the default team that includes everyone in your organization in any way.

  1. Click next to your username, and click Teams.
  2. Click Create team.
  3. Enter a name for the team and select a team leader for it.
  4. Select the rest of the users you want to add to the team.
  5. Click Create team.

The new team is added to your organization. API collections can now be shared at one go with all users you added to the team.

An example screenshot showing a sample team with two users, one of whom is the team leader.

You can manage teams in your organization, such as add or remove users, rename a team, or change a team leader, on the Teams tab. You can also remove teams that are no longer needed.

Removing a team from the organization does not delete the user accounts of the team members, but it does remove their access to API collections shared with that specific team. Because a team must always have a team leader, team leaders cannot be removed from their teams. You must first set another user as the team leader.

View platform audit logs

You can view platform audit logs to drill down to the activity in your organization, for example, to troubleshoot an issue. For security reasons, regular users cannot view platform audit logs.

  1. Click next to your username, and click Platform audit logs. You can see all events in your organization over the past hour, and you can click the presets to change the time window.

    An example screenshot of the platform audit logs tab on the platform administration page.

    Currently, only the events from the last 24 hours are visible on the UI. This will be improved on in a later release.

  2. To view more details of a particular event, click the event you want. You can see, for example:
    • The userID
    • The used authentication type
    • The action that took place
    • Timestamps for when the action started and ended
    • The called path
    • The session ID
    • The UUID of the called resource
  3. To export all audit logs as a JSON file, click Export > Save as JSON.

Change your subscription plan

You can also manage the subscription plan you are on. The plan determines how many users, APIs, or active API Firewall instances you can have. If you are a community user, you can upgrade to a business user in your own organization and choose a suitable subscription plan for your needs at any time.

  1. Click next to your username, and click Subscription.
  2. Click the email button to open your email client, or copy the email address and manually paste it to a new email.
  3. Provide additional details for your subscription, for example, the billing details for invoicing, and send the mail.

Our sales team processes your requests and contacts you.

Add a message banner on the landing page

You can add a custom message banner that is visible to all users in your organization on the landing page of 42Crunch Platform.

  1. Click next to your username, and click System preferences.
  2. In Get started page banner message, enter the text that you want to display in the banner. The banner text cannot be longer than 255 characters. You can preview how the banner looks right next to the text field.

    Any included URLs are rendered as active links. Depending on the target of your link, you may not need to include the full URL to get a working link: for most known domains, the links are correctly converted even if you do not include, for example, the https:// or https://www. in the beginning of the URL.

  3. To change the color of your banner, select the predefined style you want to use from the style list. The preview on the right changes to reflect your selected style.
  4. When ready, click Apply. The banner is now visible to all users on the platform landing page.

    The screenshot shows a sample custom banner visible at the top of the platform landing page.

  5. If you want to edit the banner later, you can simply make the required changes and click Apply.
  6. To remove the banner from the landing page, click Clear > Apply.

Manage the RSS feed

The landing page of 42Crunch Platform provides an RSS feed that shows news from, but organization administrators can switch it off.

  1. Click next to your username, and click System preferences.
  2. Use the toggle to switch the RSS feed off or back on.

All users can choose to show or hide the RSS feed on the landing page by clicking the RSS icon. Hiding the RSS feed does not remove it.